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FREQUENTLY ASKED QUESTIONS

Do I have to see a Doctor prior to getting my hearing aids?
It is recommended that you obtain a medical clearance from an Ear Nose and Throat (ENT) physician prior to the fitting of hearing aids. An Audiologist is not a medical doctor and cannot give medical advice. ENT physicians look for anything that could be medically treated or other medical complications that need immediate medical attention

How old do you have to be to get a hearing test?
There are a number of ways to test someone's hearing other than pressing a button or raising a hand to soft tones. Hearing tests can be done on newborns and children of all ages. Please feel free to contact us about your child specifically. Some tests can be done in the office and others may need to be done at a hospital.

Will my insurance company pay for my hearing aids?
No. Most insurance companies do not cover hearing aids. They do however cover the hearing test if done at an appropriate facility. But it never hurts to ask. Some plans have a fund that you pay into that covers non-insured items.

How much do hearing aids cost?
Hearing aids range in price from $1800 each to $3650 each, depending on model and technology. All hearing aids come with at least a two year warranty which includes all in-office repairs and manufacturers' repairs.

How recent does my hearing test need to be?
The FDA requires a hearing test that is no older than 6 months prior to the date of the hearing aid fitting.

With all of these choices, how do I know which hearing aid is right for me?
If you are ready for hearing aids or just have a few questions, please call and schedule a hearing evaluation with one of our ENT physicians and audiologists. Most insurance policies will cover the cost of the hearing test. It would be advisable to contact your insurance company regarding your coverage and referrals, if necessary.

How do I change the battery?
The battery door has a ridge and the battery has an indention, the indention sits on the ridge. Try to close the battery door. If it does not close, DO NOT FORCE IT. Simply check the battery to make sure orientation, size, and placement are correct. When the battery is correctly in place the door should close easily.

How do I know which battery is the right size for me?
Batteries come in a variety of sizes. Your audiologist will let you know which one is appropriate for your hearing aid. Also, batteries are color-coded, therefore if you know the color then you will end up with the correct batteries.

 

Size# Color
10 Yellow
312 Brown
13 Orange
675 Blue

 

 

Where can I get batteries?
Hearing aid batteries can be purchased at our office. They can also be purchased at most drug stores and pharmacies.

What are the tabs on the back of the battery for?
For zinc air batteries, they become active when exposed to air. Taking off the tab activates the battery. DO NOT take off the tab until you are ready to use the battery.

Should I store my hearing aid batteries in the refrigerator with my other batteries?
NO. Unlike alkaline batteries, putting them in the refrigerator will significantly decrease battery life. Keep them in a dry place at approximately room temperature.

If my hearing aid stops working is there anything that I can do to fix it?
Yes, First change the battery. One of the biggest causes of hearing aid malfunction is a dead battery. Without amplification, the hearing aid only serves as an expensive ear plug and hinders listening. Second, make sure the aid is clean and wax has not gotten into the hearing aid. This is also a substantial reason that the hearing aid is not working. Third, check to make sure the battery door is COMPLETELY closed. Some behind the ear models appear closed but in reality may be slightly open. If you have tried all of the above, and it still is not working, DROP OFF the hearing aid at your audiologist's office. They may be able to fix the problem in the office; if not, the hearing aid will be shipped to the manufacturer for repair.

How do I insert the hearing aid?
No two ears are alike and different hearing aid styles go in differently. If you are having trouble inserting your hearing aid contact your audiologist to schedule an appointment.

My hearing aid whistles quite a bit, is this normal?
It is normal for the hearing aid to feedback/whistle during insertion and removal. Also, when anything gets too close to the hearing aid, such as a hand, the telephone or someone giving you a hug, this is normal. If you are getting persistent feedback, make sure the hearing aid is in the ear properly. If it is in the ear properly, consult your audiologist. There could be build up of ear wax or some adjustments to the hearing aid may be necessary.